 
Our repair department is headed by
shop owner, Claude Guyot.
A native of Switzerland, Claude
studied at Ecole D' horologie, Fleurier
He worked for a time at OlmaJeannin
and Fleurier Watch Co. before moving
to Bridgeport, Ct. to become manager
of the repair dept. at Waltham Watch
J. Byrne is a graduate of Manhattan
School of Music and Columbia U. He
has been with Swiss Time for 12 yrs.
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Why has my mechanical watch stopped?
Certainly the number one reason is that
the oil in the watch mechanism has, over the
course of time, dried to a paste and begun to
cause too much resistance for the power of
the mainspring to overcome. This problem can
be made worse by infiltration of dust and the
inevitable weakening of the mainspring with
age. If a watch stops suddenly, then it most
likely was bumped and the tiny axle on which
the balance wheel spins has broken.
Why has my quartz watch stopped?
Assuming that the battery has been
checked the most likely problem is one of dirt,
bits of rust, or flecks of metal from the case.
There are also a host of electronic problems
possible and it makes no sense to attempt a
time-consuming diagnosis since fairly priced
replacement movements are usually available.
Note: Some older watches, Seikos, Timexes
and high-end movements are not available.
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Simple Repairs: Batteries and bands are usually changed on the spot. External watch
repairs such as: replacing crystals, crowns and stems, and repairing watch bracelets
are normally completed in a matter of days. Installing new quartz movements can also
be accomplished in days if the replacement is in stock.
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Overwound?
Forget about it
It just doesn't work that way. Watches
stop for the reasons shown elsewhere on
this page. They appear to be tightly wound
because the gears are not turning and the
mainspring remains at the same degree of
tension as when it was last wound.
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The Repair Process
The free estimate is the beginning
of the road to wellness for watches
that enter our shop. Each piece is
inspected and an assessment is made
of the work needed. The customer is
called and given a firm quote as to
cost and nature of the repair.
Most often the procedure begins
with a thorough cleaning; movements
are completely disassembled before
immersion in a proprietary solution in
an ultrasonic cleaning machine. After
two rinses watches are reassembled
and lubricated with 5 different types
of oil and grease, any broken or worn
parts are replaced, and then, on to
the process of regulation.
An Elma timing machine which can
instantly detect a second of loss or
gain a day, helps us get the time-
keeping within the tolerance that is
appropriate for the particular watch.
Next, back into clean cases with
new gaskets and a test for water
resistance if called for. The finished
watches will undergo at least a day
of further testing for accuracy and
quality control.
Because of the amount of work
we usually have on hand our average
turnaround on mechanical watches is
4 to 6 mos after we are given the OK.
All work guaranteed for 6 months
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It's what we do
(just to drop a few names)
Rolex
-Repairs and regular maintainance as
prescribed by the factory (we are authorized
to recieve parts directly from them) included
is a test in the only vacuum water tester in
the State of Maine.
Chronographs, Repeaters, etc
- We can be counted on to provide
the high level workmanship required by these
complicated pieces.
Patek Philippe, Vacheron, Audemars, etc
- On a daily basis we perform anything
from simple repairs to complete restorations
on this class of fine watch.
Quartz by Cartier, Ebel, Piaget, Baume
- There's no need to send your fine
piece off to the factory just to get a battery.
Gucci, Raymond Weill, Tag Heurer(Hoi-yer)
- We do what needs to be done.
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