This form should be printed, filled out, and mailed with your watch; so that we have all your contact information readily available and an idea of what the problem is with your timepiece.
Please note all quartz/battery operated watch and clock estimates are free of charge. However, mechanical watch estimates cost $50 for Rolex, Vacheron, and Patek Philippe; $20 for all other mechanical watches; and $25 for all mechanical clock repairs. The estimate fee if applied toward your service if you choose to accept the required repairs. You will be contacted upon the completion of the estimate, at which point, if you choose to precede with the service a 50% deposit will be required before commencing the necessary repair process.
Please DO NOT send your timepiece to us in its original box as our shop may not return the box to you. WHEN MAILING YOUR WATCH PLEASE MAKE SURE TO PACK IT PROPERLY IN A STURDY BOX WITH SUFFICIENT PADDING AND INSURE IT FOR IT’S PROPER VALUE